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The purpose of this paper is to investigate the information-seeking behaviour of Malaysian Town Planners (MTPs) in fulfilling their specific work task, which is to prepare the Development Proposal Report (DPR) that incorporates flood risk reduction aspects for planning permission purposes. The researcher investigated MTPs’ involvement in the DPR preparation, types of information sought from five town planning reference instruments, the uses of five town planning reference instruments and additional information sources and the problem faced when seeking for and using of the information from five town planning reference instruments for the DPR preparation.

This study was based on quantitative research using the postal survey method. Data were collected from 60 MTPs using questionnaires, with a response rate of 81.7 per cent.

The study showed that limited professional knowledge is the main factor influencing information-seeking behaviour of MTPs in the DPR preparation. The study revealed that MTPs seek information which are mainly related to the incorporation of flood risk reduction aspects in site planning, detailed information on existing conditions for all planning sectors especially for planning sectors that influence flood risks, detailed information on how development controls that influence the risks of flooding should be considered and detailed information on site planning aspects that influence flood risks from five town planning reference instruments. The MTPs gave various answers for the seven factors influencing their choice of use for each town planning reference instruments. Familiarity and prior success and trustworthiness factors got the most absolutely very important answers; followed by the quality factor with the most important answers; the timeliness factor with the most moderately important answers; accessibility factor with the most somewhat important answers; the cost factor with the most not so important answers; and the packaging factor with the most not important at all answers. The MTPs used additional sources such as the local planning authority, other agencies, colleagues, internet, clients, books, journals, seminar or conference papers and magazines to get useful information for the DPR preparation besides the five town planning reference instruments. The study found that the top three problems encountered by the MTPs during their information seeking for and using of information were the related information on incorporation of flood risk reduction aspects in site planning in all five town planning reference instruments were not sufficient, not in detail and not complete.

Only 60 MTPs, whose DPRs for lowland development areas with planning permission from the Selayang Municipal Council, Selangor, Malaysia, from the year 2012 to 2014 were chosen as samples in this study. Besides that, only site planning aspects in five town planning reference instruments were taken into account in this study.

This paper provides useful understanding of the information-seeking behaviour of MTPs in fulfilling one of their professional tasks, which is preparing the DPR that incorporates flood risk reduction aspects for planning permission purposes.

Being the first study on information-seeking behaviour of MTPs, it contributes to the very limited research literature on the topic for this profession in the world generally and Malaysia specifically.

The cost of residential building maintenance can harmfully affect low-income earners' expenditure if not checked. A customised maintenance concept via a framework will ensure efficient and proper building maintenance operations. The outcome may keep the life cycle cost down. Studies concerning the low-cost housing (LCH) maintenance concept through a framework are scarce in Malaysia. Thus, the study aims to investigate the state of LCH and develop a framework to improve LCH maintenance practices in Malaysia.

The study adopted a soft system methodology (SSM) to comprehend Malaysia's LCH building maintenance practices. The SSM allowed an alternative approach to improve LCH maintenance practices via a developed framework. Virtual interviews were conducted with experts, and findings were presented. It was in line with the SSM seven steps.

The findings show that apart from the poor state of LCH maintenance, there is the absence of a framework to improve maintenance practices, especially in LCH across Malaysia's cities. The findings developed a framework that would reposition the joint management body and management corporation in collaboration with the proposed maintenance agency for better service delivery via substantive, technical and administrative aspects.

This study's data collection is restricted to Pulau Pinang, Kuala Lumpur and Johor through a qualitative research design approach. Future research is needed to consider more extensive coverage and validate the developed framework from this study via a quantitative research design.

Apart from the conceptual model that was developed, the suggested framework can be employed by Malaysia's maintenance practitioners and policymakers as a guideline to improve LCH building maintenance practices across the cities.

This study examined Malaysia's LCH maintenance practices via SSM to identify the state of the houses, identify the information required and propose a suitable framework to improve Malaysia's LCH maintenance practices.

The purpose of this paper is to examine how nature-based solutions (NBS) are being used in city areas to improve environmental conditions and increase tourism. This research examines the drivers behind, and impacts of, the application of NBS in city redevelopment projects for tourism. NBS is a term that refers to the use of flora and fauna ecosystems as an approach to resolve problems faced by society.

An interdisciplinary research methodology has been developed to examine the relationship between city NBS and tourism; the methods include a literature review of contemporary practice, field observations and thematic textual analysis from digital archives. The research methodology uses a combined empirical and desk-based analysis of five case studies cites.

NBS, as part of city redevelopment projects, is now a strategic aim of many cities globally to re-brand, re-vision and re-orientate themselves to be more hospitable, liveable and attractive to tourists and visitors.

City redevelopment projects are incorporating NBS to address climate change as well as local environmental issues such as disaster resilience whilst simultaneously delivering social and economic benefits.

The research reveals that NBS can deliver benefits to human wellbeing, tourism, economic vitality as well as more sustainable models of urban development.

The research reveals for the first time how NBS is being used as a driver for increasing tourism globally. The research is highly original as it examines a new topic in tourism studies, the role of NBS in relation to city tourism.